Responsible Gaming at no88

Our Commitment to Responsible Gaming

At no88, we believe that online gambling should always be a source of entertainment — never a financial burden or a source of personal distress. We serve the Bangladesh market with pride, and our responsibility to every player goes far beyond simply offering great games and competitive odds.

Gambling is a leisure activity that carries inherent risk. A small number of people develop harmful gambling habits, and we take that seriously. That is why no88 has built a comprehensive responsible gaming framework that gives every registered player in Bangladesh the tools they need to stay in control of their gaming activity at all times.

This page outlines the protections, limits, and support channels available to you as a no88 player. We encourage every user to read this information carefully and to take advantage of these features whenever needed. Remember: gambling is entertainment, and keeping it that way is a responsibility we share together.

Recognising Problem Gambling

Problem gambling can affect anyone regardless of age, background, or income level. The key to staying safe is recognising the warning signs early. If you are based in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh, these signs apply to you just as they do to anyone else worldwide.

• 1 Gambling with money meant for essential expenses such as rent, food, or school fees
• 2 Chasing losses — continuing to place bets in an attempt to recover previous losses
• 3 Lying to family members or friends about the amount of time or money spent gambling
• 4 Feeling anxious, irritable, or restless when not gambling or when trying to cut down
• 5 Borrowing money from others or selling personal belongings to fund gambling activities
• 6 Neglecting work, family responsibilities, or personal health due to time spent gambling

Account Limits and Controls

no88 offers several account-level controls that you can activate through your account settings or by contacting our support team. These limits take effect immediately when you request a reduction and with a short cooling-off period when you request an increase — ensuring you are never pressured into spending more than you intended.

To set or adjust any of these limits, log in to your no88 account and navigate to the Responsible Gaming section under your account settings, or contact our support team directly at [email protected].

Self-Exclusion Programme

Self-exclusion is a powerful option for players who feel their gambling has moved beyond entertainment and is starting to interfere with daily life. When you activate a self-exclusion on no88, your account is locked from all gambling activity for the duration you select. You will not receive promotional communications during this period.

Available self-exclusion periods include 3 months, 6 months, 12 months, and permanent exclusion. A permanent self-exclusion cannot be reversed. Shorter time-out periods (24 hours to 30 days) are available separately via the Time-Out Feature described above. During any exclusion period, any remaining account balance can be withdrawn before the lock takes full effect.

To initiate self-exclusion, please email [email protected] with the subject line 'Self-Exclusion Request' and include your registered account username and your chosen exclusion duration. Our team will process your request within 24 hours and confirm via email once your account has been restricted.

Tips for Healthy Gambling

Following these simple guidelines can make a big difference in keeping your gambling activity enjoyable and within healthy boundaries.

• ✓ Set a firm budget before you start playing and never exceed it, regardless of whether you are winning or losing.
• ✓ Treat any winnings as a bonus, not as a reliable source of income — gambling outcomes are always unpredictable.
• ✓ Take regular breaks and set a time limit for each gaming session before you begin, using the session timer in your account settings.
• ✓ Never gamble under the influence of alcohol, stress, or emotional distress — these states impair judgment and lead to poor decisions.
• ✓ Keep gambling separate from your finances — use only disposable income you can genuinely afford to lose, and never deposit with bKash, Nagad, or Rocket funds earmarked for bills.
• ✓ Balance your gambling with other hobbies and social activities — watching BPL cricket, visiting Cox's Bazar, or spending time with family are equally rewarding ways to unwind.

Protecting Minors

no88 has a strict zero-tolerance policy towards underage gambling. Only individuals aged 21 and above are permitted to register and use the platform. During registration, we carry out age verification checks, and accounts found to belong to persons under 21 will be closed immediately and any funds held will be returned after identity verification.

If you share a device with family members who are under 21, we strongly recommend using parental control software and keeping your no88 account credentials private. Never allow minors access to your account or device when you are logged in. Responsible adults set the tone for how gambling is perceived in the household.