Privacy Policy

Introduction

Welcome to no88. We operate Bangladesh's trusted online casino and sports betting platform, accessible 24/7 to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. This Privacy Policy describes in clear, formal terms how no88 collects, processes, stores, and protects the personal information you provide when you use our services.

By accessing or using no88, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our platform. This policy applies to all users of the no88 website and any related mobile or desktop applications.

Information We Collect

When you register and use no88, we may collect the following categories of personal information:

• Identity information: full name, date of birth, and government-issued identification details required for account verification (KYC).
• Contact information: email address, phone number, and residential address (city, district, division within Bangladesh).
• Financial information: mobile money account references for bKash, Nagad, Rocket, or Upay used for deposits and withdrawals. We do not store full payment credentials.
• Usage data: IP address, device type, operating system, browser type, pages visited, session duration, betting and gaming activity logs.
• Communication records: any messages, emails, or chat transcripts exchanged with our customer support team.

How We Use Your Information

no88 uses personal data strictly for legitimate operational and regulatory purposes. We do not use your data for unsolicited commercial profiling. Specifically, your data is used to:

• Create, verify, and maintain your no88 player account, including identity verification and age confirmation (players must be 21 years or older).
• Process financial transactions — deposits via bKash, Nagad, Rocket, and other supported payment methods — and record transaction history for your account.
• Deliver and improve our gaming and betting services, including cricket betting, live casino, slots, and other products available on the platform.
• Send you account-related communications such as transaction confirmations, security alerts, and support responses. We may also send promotional communications where you have consented.

Cookies and Tracking Technologies

no88 uses cookies and similar tracking technologies to enhance user experience, remember session preferences, and analyse platform performance. These technologies are used only within the no88 domain and are not shared with third-party advertising networks.

You can manage cookie preferences through your browser settings. Disabling cookies may limit the functionality of some features on no88, such as staying logged in between sessions. Essential cookies required for the platform to function correctly cannot be disabled.

Sharing Your Information

no88 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial use. We may share data only in the following strictly limited circumstances:

• Service providers: trusted technology and payment processing partners who support the operation of no88 under strict confidentiality obligations, including mobile money processors for bKash and Nagad transactions.
• Legal compliance: when required by applicable law, court order, or government authority, we may disclose information to the extent legally required.
• Fraud prevention and security: to investigate suspected fraud, money laundering, or other unlawful activity that may affect the security of the platform or its users.
• Business transfers: in the event of a merger, acquisition, or asset sale, user data may be transferred as part of that transaction, subject to equivalent privacy protections.

Data Security

no88 employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmissions, access controls limiting data visibility to authorised personnel only, regular security audits and vulnerability assessments, and secure server infrastructure. While we take every reasonable precaution, no platform can guarantee absolute security. We encourage all players to use strong, unique passwords and to enable any available two-factor authentication on their accounts.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. Account data is typically retained for the duration of your active membership and for a defined period thereafter to comply with applicable obligations.

When your personal data is no longer required, it is securely deleted or anonymised. You may request early deletion of your data by contacting our support team, subject to any overriding legal obligation to retain specific records.

Your Rights

As a no88 user, you have the right to request access to the personal data we hold about you, to request correction of any inaccurate or incomplete information, to request deletion of your data where no overriding legal obligation exists, to object to or request restriction of certain data processing activities, and to withdraw any consent you have previously provided. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe.

Changes to This Privacy Policy

no88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or service offerings. When we make material changes, we will notify registered users via email or through a prominent notice on the platform. Continued use of no88 following the posting of any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way no88 handles your personal information, please reach out to our support team. You can contact us by email at [email protected]. Our team is available 24/7 Bangladesh Standard Time (BST, UTC+6) and will respond to all privacy-related enquiries promptly and professionally.